Cancellation & Refund Policy
Those5Days believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on Those5Days?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. This is truly based on Those5Days discreation.
Refunds will be made as in the same form that the payment is received within 10 working days from the date of cancellation of order. This will be dependent on Payment Gatways. Those5days is not responsible for this.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same.Due to the nature of product being hygeininc and women centric we DO NOT HAVE A RETURN POLICY.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9686670295 or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product.
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
The following EXCEPTIONS and RULES apply to this Policy:
1. Since we are dealing with women sanitiary wear and hygience. None of the products will be exchanged or returned. Exchange will be on sole discretion of Those5days.com.
2. In case of exception exchange based on our decision, we handle returns and exchanges for differently:
a.Only self-ship return allowed for such items, the pickup facility will not be available.
b.These items cannot be exchanged.
3. If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.